Data Privacy Officer
The person responsible for the protection of personal information is:
Matthieu Mallein
matthieu@matthieumallein.com
Gatineau, Quebec, Canada
Information Collected
When you use the contact form, the website may collect the information you choose to provide:
Contact Form
Name, email address, project type — if specified — and the content of your message.
Browsing Data
This website does not use advertising cookies or behavioral tracking mechanisms designed to build a browsing profile.
Why This Information Is Used
The information submitted is strictly used to:
respond to your inquiry; understand the project or problem presented; communicate with you regarding an audit, copywriting, strategy, communication, or any other mandate; ensure follow-up on exchanges related to your project.
Your data is never sold or used to send you marketing communications unless explicitly requested.
Retention and Security
Exchanges are retained in a secure professional inbox only for the time necessary to handle your request and follow up on the project. Unless specific legal obligations apply or an ongoing contractual relationship requires otherwise, data is deleted after one year at the latest.
Reasonable measures are taken to protect personal information against unauthorized access, use, or disclosure.
Your Rights
In accordance with applicable Quebec regulations, including Law 25, you can request access to the personal information held about you, as well as its correction or deletion when legal conditions are met.
You may also withdraw your consent to the use or communication of your information at any time when processing relies on that consent.
To exercise your rights, please email matthieu@matthieumallein.com. Requests are handled free of charge within legal timeframes. Reasonable identity verification may be required before processing your request.
Questions or Complaints
If you have questions or concerns regarding the protection of your personal information, feel free to contact me directly first.
You may also address inquiries or complaints to the Commission d'accès à l'information du Québec.
Updates
This policy may be updated as website practices or regulatory requirements evolve. The update date shown at the top of the page indicates the currently active version.